Privacy Policy

Welcome to the Perla Création privacy policy page. Perla Creation respects your privacy and is committed to protecting your personal data.

1. Introduction

This privacy policy explains how to comment  Perla Creation We use your personal data when you visit our website, interact with us, and purchase our goods. You will also find a description of your privacy rights and how the law protects you. It is important that you read this privacy policy, as well as any other privacy policies we provide, so that you are aware of why and how we use your data.

2. Our website and the company  Perla Creation :

Our website www.perla-creation.com sells Designer Jewelry.

This website is dedicated to non-professional buyers.

Perla Création is the data controller for this site and for all personal data processing carried out on its behalf.

In this privacy policy, the following terms are used: Perla Creation "We", "us", or "our" refer to the company  Perla Creation International is responsible for processing your data.

3. The personal data we collect about you

Personal data, or personal information, means any information about an individual that can be used to identify them. This does not include information where the identity is hidden (anonymous data).

We collect a variety of information about our wonderful customers (you!) and website visitors.  Perla Création . This personal data is divided into different categories:

• Identity Data includes your title, first name, last name, username or similar identifier, and an encrypted version of your username/password. If you interact with us via social media, your username on those platforms may also be included.
• Contact details include billing address, delivery address, email address and telephone numbers.
• Financial Data includes your payment card details.
• Transaction Data includes details of your payments and refunds, and the products you have purchased from us.
• Profile Data includes your username and password, your purchases or orders, your preferences, and any profile data we have added (for example, through the use of analytics and profiling tools).
• Technical Data includes your IP address, login data, browser type and version, time zone and location, browser plug-in types and versions, operating system and platform, and other technologies on the devices you use to access this website.
• Usage Data includes information about how you use our website, products and services.
• Tracking Data includes information that we or anyone else collects about you from cookies and similar tracking technologies, such as web beacons, pixel tags, or mobile identifiers.

We do not collect Special Categories of Personal Data (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, genetic or biometric data). We also do not collect information relating to criminal offenses or convictions. If you use this type of personal data on products you design on www.perla-creation.com , we will not know. All personal data included on the designs or products will be treated as ordinary personal data.

Please remember that if you choose not to share personal data with us or refuse certain contact permissions, we may not be able to provide the requested products and services.

4. How is your personal data collected?

We use various methods to collect data about you, including:

Direct interactions. You can provide us with your Identity Data, your Contact Data and your Financial Data by filling in our forms or by contacting us by mail, telephone, email, chat or social network.

This includes the personal data you provide when you:

Third-party or publicly available sources. We may receive personal data about you from various types of third parties, including:

• Technical Data and/or Tracking Data from analytics solution providers, advertising networks and information providers;
• Financial Data, Contact Data and Transaction Data from payment service providers and fraud prevention services;
• Identity Data and Contact Data from data partners; and
• data from any third party authorized by law to share your personal data with us or to whom you have given permission, such as social networks or review sites.

5. Use of your personal data

We will only use your personal data in accordance with the law. Generally, your personal data will be used in the following cases:

• In order to execute the contract that we have or will sign with you. For example, when you buy our products, this constitutes a contract.
• When necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override them. For example, when we carry out fraud checks during the payment process.
• When we need to comply with potential legal or regulatory obligations. For example, for maintaining our sales records in accordance with tax regulations.

Generally, we do not rely on consent as the legal basis for processing your personal data, except where required by law, for example, for sending direct marketing communications. Where consent is the legal basis, you have the right to withdraw your consent at any time.

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide to us, such as your name, address, and email address.

When you browse our store, we also automatically receive your computer's IP (Internet Protocol) address to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

SMS Marketing (if applicable): With your permission, we may send you text messages about our store, new products, and other updates. Updates include payment reminders. Webhooks will be used to trigger the Checkout Reminders messaging system.

6. Cookies

Cookies help www.perla-creation.com to function better and are very useful in the background to facilitate the process of becoming a Perla Création customer. Many features would be missed if they were no longer there, such as the ease of logging in and navigating between pages, or the retention of products in your cart when you visit other pages.

Some cookies collect information about how visitors use www.perla-creation.com For example, which pages are visited most often or whether error messages appeared on certain pages. These cookies do not collect information that identifies a visitor. All information collected by these cookies is aggregated and used to improve the functioning of  www.perla-creation.com

Some cookies allow www.perla-creation.com uses cookies to remember choices you have made (such as your username, language, and region) in order to provide you with enhanced and more personalized features. These cookies may also be used to save your changes to text size, font, or other customizable elements of web pages.

Some cookies collect information about your browsing habits to show you more relevant ads. They are usually placed by advertising networks with our permission. They remember your visit to a website, and this information is shared with other companies, such as advertisers. Often, the targeting or advertising cookies will be linked to website features provided by the other company.

When you use www.perla-creation.com , your device or browser may receive third-party cookies, for example, when you use embedded content and social media links. It is important to know that we have no access to or control over the cookies used by these third-party companies or websites. We advise you to consult the third party's website.

to get more information about their cookies and how to manage them.

You can configure your browser to refuse all cookies or only certain ones, or to alert you when websites set or use cookies. Please note that if you disable or refuse cookies, some parts of this website will be inaccessible or will not function correctly.

7. Disclosure of your personal data

Your personal data may be shared with the parties listed below for the purposes defined in this privacy policy. Your personal data may also be shared if permitted by law. Your personal data may be shared with the following categories of third parties:

• suppliers and service providers (such as technology providers, payment processing and fraud prevention providers, manufacturers, postal and courier services);
• the companies of the Perla Création group;
• professional auditors and advisors such as bankers, lawyers, accountants, and insurers; and
• the government, regulators and the police.

We require all third parties to guarantee the security of your personal data and to process it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes. They are only authorized to process your personal data for specific purposes and in accordance with our instructions.

8. Payment Information

Perla Creation We use the PayPal payment processing service to process product payments on the site. All online payments will be processed in accordance with the Payment Card Industry Data Security Standard (PCI DSS), and your billing information (which is used by these payment processing services solely for fraud protection purposes) is encrypted before being sent to them. Subject to the exceptions below, your credit card information is sent directly from your browser to these payment processing services. Perla Creation never sees your Permanent Account Number (PAN). This means the payment form is displayed either on another site or in a box on the payment page.

With PayPal, we only record the symbols required to identify the transaction with PayPal, issue refunds, and recognize transactions made via PayPal.

9. International Transfers

For any transfer of your personal data outside the EEA, we comply with applicable data protection laws. The mechanisms we may use during an international transfer are as follows:

• Your personal data is transferred to a country whose level of protection is officially considered adequate by the European Commission.
• We may use specific contracts approved by the European Commission that give personal data the same protection as in Europe (called "EU Standard Contractual Clauses").
• When we use suppliers based in the United States, we may send them data if they are part of the Privacy Shield, which requires them to provide similar protection to personal data shared between Europe and the United States. If the supplier is not certified under the EU-US Privacy Shield, we may use Standard Contractual Clauses.

Your personal data is shared within the Group Perla Création, This involves transferring your data outside the European Economic Area. For this purpose, we use the EU Standard Contractual Clauses.

10. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorization. Furthermore, access to your personal data is restricted to employees, agents, contractors, and other third parties on a need-to-know basis. They will process your personal data in accordance with our instructions and are bound by a duty of confidentiality. We have procedures in place to address any suspected personal data breach. You and any relevant regulator will be notified of such a breach when required by law.

11. Data retention

Your personal data will only be kept for as long as necessary to fulfill the purposes for which it was collected. This includes legal, accounting, or reporting requirements. To determine the appropriate retention period for your personal data, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purpose of the processing and whether that purpose can be achieved through other means, and applicable legal requirements. In accordance with the law, for tax purposes, we are required to retain basic customer information (including Contact Data, Identity Data, Financial Data, and Transaction Data) for six years from the date they cease to be our customers. We also promise that you can return at any time to reprint products you previously ordered from us. Therefore, unless you delete this information, we retain it to fulfill this promise. In certain circumstances, you can request that we delete your data. See Your Legal Rights below for more information. In some cases, we anonymize your personal data (so that it is no longer associated with you) for statistical or research purposes, in which case we may use it indefinitely without further notice.

12. Your legal rights

If the General Data Protection Regulation applies to you because you are in the European Union, you have the following rights regarding your personal data, in accordance with data protection legislation:

• The right to be informed: we have an obligation to inform you about how we use your personal data (which we do in this privacy policy);
• The right of access: this is the right to make a request to access data concerning you in order to receive a copy of the personal data that we hold about you;
• The right to rectification: the right to ask us to correct any incomplete or inaccurate personal data concerning you;
• The right to erasure, also known as the "right to be forgotten": in certain cases, you can ask us to delete the personal data we have about you (unless there is an overriding legal reason that obliges us to keep it);
• The right to restriction of processing: you have the right in certain cases to ask us to suspend the processing of personal data;
• The right to data portability: you have the right to request a copy of your personal data from us in a commonly used format (e.g., a .csv file);
• The right to object: you have the right to object to the processing of your personal data (for example, by prohibiting us from processing your data for direct marketing purposes); and
• Rights relating to automated individual decision-making and profiling: you have the right to ask us to be transparent about any profiling we carry out or any automated decision-making.

You have the right to lodge a complaint with the CNIL (French Data Protection Authority). You will not have to pay any fees to access your personal data (or to exercise any other right). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. In this case, we may also refuse to respond to your request. We may ask you for specific information to confirm your identity and ensure your right to access your personal data (or to exercise any other right). This is a security measure to ensure that this personal data is not disclosed to anyone who is not authorized to receive it. We may also contact you to obtain more information regarding your request in order to provide you with a faster response. We aim to respond to all legitimate requests within one month. This one-month period may be extended if your request is particularly complex or if you have made several requests. In this case, we will notify you and keep you informed.

13. Changes to the Privacy Policy

The General Data Protection Regulation (GDPR) is recent, and the ICO continues to issue new guidance to businesses on how to comply with it. Therefore, you may see minor updates to our privacy policy over the coming months. Please check and review it periodically. Thank you.

14. Marketing via SMS

By entering your phone number at checkout and initiating a purchase, or by signing up via our subscription form or a keyword, you agree that we may send you SMS notifications (regarding your purchase, including abandoned cart reminders) and SMS marketing offers. SMS marketing messages will not exceed three per month. You acknowledge that consent is not a condition of purchase.
If you wish to unsubscribe from receiving marketing SMS messages and notifications, reply "STOP" to any mobile message sent by us or use the unsubscribe link we provided in one of our messages. You understand and agree that alternative methods of unsubscribing, such as using alternative words or requests, will not be considered a valid means of opting out. Message and data rates may apply.
For any questions, please text "HELP" to the number that sent you the messages. You can also contact us for more information. If you wish to unsubscribe, please follow the procedures above.